Help Center/ Billing Center/ User Guide/ Funds Management/ Top-Up and Payment/ Making Payments (Prepaid Direct Customers)
Updated on 2024-11-26 GMT+08:00
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Making Payments (Prepaid Direct Customers)

If you have an outstanding balance as a prepaid customer, pay your bill in a timely manner to prevent related resources from being stopped or released.

Procedure

Go to the Funds Management > Top Up page. For details, see Topping Up an Account (Prepaid Direct Customers).

Follow-Up Procedure

After the payment is completed, the Account Statements page is displayed. You can view the top-up records and arrears written-off records.

  • A top-up record's Transaction Type is Top-up.
  • An arrear written-off record's Transaction Type is Expenditure (repayment). You can view the specific item in the Details column.
Parent topic: Top-Up and Payment