How Do I Check If My Account Is in Arrears?
You can view the outstanding amount on the Billing Center page. If your account is in arrears, the system processes resources and fees in SFS Turbo according to the retention period rules. For more information, see Resource Suspension and Release. To prevent service suspension and resource release, repay arrears or top up in time.
Procedure
- Log in to the console.
- In the upper right corner of the page, click Billing & Costs to go to the Billing Center.
- On the Overview page, view the outstanding amount of the current account.
- Top up your account to pay arrears if any.
- For details about how to repay the outstanding amount, see Making Repayments.
- For more information about orders, unsubscription, coupons, and consumption details, see the Billing Center User Guide.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot