Downgrading a Support Plan

Huawei Cloud allows you to downgrade your support plan. If you do, you will receive a refund for the unused portion (calculated based on the remaining service days of the support plan) of the basic price difference during the subscription term. However, you should not frequently change the support plan level, and Huawei Cloud reserves the right to reject frequent support plan upgrades or downgrades.

If there is a price change after a downgrade, the system first calculates the basic price for the remaining service period on the new support plan. This price is then subtracted from the basic price for the remaining service period on the old support plan. The difference is the refund for the downgrade. On the monthly settlement day, you also need to pay the incremental price for the service days of both the old and new support plans.