Updated on 2022-02-10 GMT+08:00

Upgrading a Support Plan

HUAWEI CLOUD allows support plan upgrade, for example, from Business to Enterprise. The support plan upgrade involves the deduction of support fee difference.

Fee changes involved with the upgrade: Calculate the basic support fee required by the new support plan for the remaining service period, subtract the basic support fee surplus of the old support plan, and the result is prepaid basic support fee to be deducted. For the incremental support fee, expenditure amounts corresponding to the service days of the old support plan and the new support plan are deducted on the monthly settlement day.