Updated on 2022-04-02 GMT+08:00

Resetting a User Password

Prerequisites

You have logged in to the NetEco as a security administrator or the system administrator.

Context

This operation will force a logout of users who have logged in to the management system and selected Force logout after password change in the password policy. Therefore, exercise caution when performing this operation.

Procedure

  1. Choose System > System Management > User Management from the main menu.
  2. In the navigation pane, choose Users.
  3. Click Reset Password in the Operation column of the row that contains the user and reset the password.

    • You are not allowed to reset the password for the system administrator user. The password for the system administrator user cannot be retrieved. You can reset the password for the system administrator user only by reinstalling the system. Therefore, remember the password.
    • For account security purposes, it is recommended that third-party users contact security administrators to periodically reset their passwords.