Updated on 2022-02-21 GMT+08:00

User Monitoring

Prerequisites

You have logged in to the NetEco as a security administrator.

Context

  • A user session refers to a connection between a user and the system. A session starts when the user logs in to the system and ends when the user logs out of the system. A user can generate multiple sessions.
  • The maximum number of online sessions for a user is specified by the Max. online sessions parameter.
  • Users' personal information is not monitored during session monitoring.

Procedure

  1. Choose System > System Management > User Management from the main menu.
  2. In the navigation pane, choose Online Users.

    The information about all online users is displayed in the list.

    • Client Name indicates the name of the client where this session is generated.
    • Third-party users do not consume resource control items.

  3. Click Monitor in the Operation column of the target user to view the status of the user.

    • The User Operations list displays only operations performed after the Online Users page is opened. Operations of the monitored users are updated in the User Operations list in real time.
    • Level indicates the risk level of an operation, including Risk, Minor, and Warning. The value of Level is the same as that recorded in operation logs.

  4. To send a message to a user, click Send Message in the Operation column of the user. Alternatively, select multiple users and click Send Message in the upper right of the user list to send messages to these users.
  5. When detecting that a user is performing risky operations, click Log Out in the Operation column of the user to forcibly log out the user. Alternatively, select multiple users and click Log Out in the upper right of the user list to force a logout of these users in batches.

    This operation involves user login status and may force a logout of logged-in users. Therefore, exercise caution when performing this operation.