Exporting a Service Ticket

language

Yes

String

Specifies the language.

Minimum length: 1

Maximum length: 32

timezone

Yes

String

Specifies the time zone.

Minimum length: 1

Maximum length: 64

incident_id

No

String

Specifies the service ticket ID.

Minimum length: 0

Maximum length: 64

query_start_time

No

String

Indicates the start time of the query.

Minimum length: 0

Maximum length: 32

query_end_time

No

String

Indicates the end time of the query.

Minimum length: 0

Maximum length: 32

x_customer_name

No

String

Specifies the sub-user name.

Minimum length: 0

Maximum length: 64

search_key

No

String

Specifies the keyword entered for search.

Minimum length: 0

Maximum length: 32

status

No

Integer

Specifies the status. The options are 0 (To be processed), 1 (Processing), 2 (To be confirmed), 3 (Completed), 4 (Canceled), 12 (Invalid), and 17 (Pending feedback).

Minimum value: 0

Maximum value: 20

customer_id

No

String

Specifies the user ID.

Minimum length: 0

Maximum length: 64

tenant_source_id_list

No

Array

Specifies the source ID.

sub_customer_id

No

String

Specifies the sub-user ID.

Minimum length: 0

Maximum length: 64

offset

No

Integer

Specifies the query offset.

Minimum value: 0

Maximum value: 65535

limit

No

Integer

Specifies the number of records to be queried.

Minimum value: 0

Maximum value: 100

X-Auth-Token

Yes

String

Specifies the user token.

It can be obtained by calling the IAM API (value of X-Subject-Token in the response header).

Minimum length: 1

Maximum length: 5000

X-Language

No

String

Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default.

Some internationalization information, such as the service ticket type and name, is displayed based on the language environment.

Minimum length: 1

Maximum length: 32

X-Time-Zone

No

String

Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default.

Time-related data is processed based on the time zone of the environment.

Minimum length: 1

Maximum length: 32

200

Code 200 is returned if the operation is successful.