Submitting a Message

Function Description

Submit a message.

URI

POST /v2/servicerequest/cases/{case_id}/message

**Table 1** Path parameters
Parameter	Mandatory	Type	Description
case_id	Yes	String	Specifies the service ticket ID. Minimum length: 0 Maximum length: 64

Request Parameters

**Table 2** Request header parameters
Parameter	Mandatory	Type	Description
X-Auth-Token	Yes	String	Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000
X-Language	No	String	Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32
X-Time-Zone	No	String	Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32

**Table 3** Request body parameters
Parameter	Mandatory	Type	Description
message	Yes	CreateMessageDoV2 object	Specifies the message content.
group_id	No	String	Specifies the group ID. Minimum length: 0 Maximum length: 64

**Table 4** CreateMessageDoV2
Parameter	Mandatory	Type	Description
content	Yes	String	Specifies the message content. Minimum length: 0 Maximum length: 2000
is_authorized	No	Integer	Specifies whether it is authorized or not. Minimum value: 0 Maximum value: 1
authorization_content	No	String	Specifies the confidential information. Minimum length: 0 Maximum length: 400
accessory_ids	No	Array of strings	Specifies the attachment ID. Minimum length: 1 Maximum length: 32

Response Parameters

Status code: 200

**Table 5** Response body parameters
Parameter	Type	Description
error_code	String	Specifies the error code. Minimum length: 0 Maximum length: 32
error_msg	String	Description of the error. Minimum length: 0 Maximum length: 32

Request Example

POST https://{endpoint}/v2/servicerequest/cases/case-123/message

{
  "group_id" : "123456",
  "message" : {
    "content" : "test",
    "is_authorized" : 1,
    "authorization_content" : "test",
    "accessory_ids" : [ ]
  }
}