Sending an MT WhatsApp Message (sendWhatsappMessage)
Scenario
This interface is invoked to send an MT WhatsApp message.
Method
POST
URI
https://Domain name/apiaccess/rest/ccmessaging/omni/1/advanced (For example, the domain name is service.besclouds.com.)
Request Description
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1 |
Authorization |
String |
Yes |
Authentication field. The format is Bearer {Value of AccessToken returned by the tokenByAkSk interface}. (A space is required after Bearer.) |
2 |
x-app-key |
String |
Yes |
App key, which is the user ID and is configured on the API Fabric |
3 |
Content-Type |
String |
Yes |
Content type |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
scenarioKey |
String |
No |
Unique key of the solution that will be used to send messages. If this field is not set, the default solution is used. The AICC does not send this field. |
1.2 |
bulkId |
String |
Yes |
Unique request ID. Multiple IDs will be received only when the message is sent to multiple destination addresses. |
1.3 |
destinations |
Array [Object] |
Yes |
List of message recipients |
1.3.1 |
messageId |
String |
Yes |
Unique ID of a sent message |
1.3.2 |
to |
Object |
Yes |
Message destination address |
1.3.2.1 |
phoneNumber |
String |
Yes |
Destination phone number. The value must be in the international number format, for example, 41793026727. |
1.4 |
|
Yes |
Encapsulated whatsApp object |
|
1.5 |
sendAt |
String |
No |
Date and time when the message needs to be sent. This parameter is used for scheduled OMNI messaging. The first message in the OMNI flow is not sent immediately, but will be sent at the scheduled time. |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
text |
String |
No |
Text of the message to be sent |
1.2 |
imageUrl |
String |
No |
URL of the image sent in the WhatsApp message. The value can contain a maximum of 2048 characters. The image type must be JPG, JPEG, or PNG. The image size cannot exceed 2 MB. |
1.3 |
audioUrl |
String |
No |
URL of the audio file sent in the WhatsApp message. The value can contain a maximum of 2048 characters. The audio type must be AAC. The audio size cannot exceed 2 MB. |
1.4 |
videoUrl |
String |
No |
URL of the video sent in the WhatsApp message. The value can contain a maximum of 2048 characters. The video type must be MP4. The video size cannot exceed 10 MB. |
1.5 |
locationName |
String |
No |
Text of the message to be sent The value contains a maximum of 1000 characters. |
1.6 |
address |
String |
No |
Address. This parameter is optional. The value contains a maximum of 1000 characters. |
1.7 |
longitude |
Number |
No |
Longitude. The value ranges from –180 to 180. |
1.8 |
latitude |
Number |
No |
Latitude. The value ranges from –90 to 90. |
1.9 |
templateName |
String |
No |
Template name |
1.10 |
templateData |
Array [String] |
No |
Template parameter values sorted by registration sequence in the template |
1.11 |
language |
String |
No |
Code of the language or locale to be used. The code must be the same as that used for registration in the template. |
1.12 |
mediaTemplateData |
mediaTemplateData |
No |
Encapsulated mediaTemplateData object |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
header |
No |
Media template type. This parameter is required for media templates with titles. |
|
1.2 |
body |
No |
Media template body |
|
1.3 |
buttons |
Array [Object] |
No |
Media template buttons |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
textPlaceholder |
String |
No |
Text placeholder. This parameter is required for templates with text titles. |
1.2 |
imageUrl |
String |
No |
Image URL. This parameter is required for templates with image titles. The image type must be JPG, JPEG, or PNG. The image size cannot exceed 2 MB. |
1.3 |
videoUrl |
String |
No |
Video URL. This parameter is required for templates with video titles. The video type must be MP4. The video size cannot exceed 10 MB. |
1.4 |
latitude |
Number |
No |
Latitude. The value ranges from –90 to 90. This parameter is required for templates with location titles. |
1.5 |
longitude |
Number |
No |
Longitude. The value ranges from –180 to 180. This parameter is required for templates with location titles. |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
placeholders |
Array [String] |
No |
Media template body placeholders. The value cannot be null, but can be an empty array. Values within the array cannot be null or empty. |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
urlPlaceholder |
String |
No |
Date and time when the message needs to be sent. This parameter is used for scheduled OMNI messaging. The first message in the OMNI flow is not sent immediately, but will be sent at the scheduled time. |
1.2 |
quickReplyPayload |
String |
No |
Quick reply payload. This parameter is required for the quick reply button. |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
messageId |
String |
Yes |
Unique ID of a sent message |
1.2 |
to |
Yes |
Message destination address |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
to |
No |
Message destination address |
|
1.2 |
status |
No |
Message status. The message states include successfully sent, not sent, passed, not passed, and waiting for passing. |
|
1.3 |
messageId |
String |
No |
Unique ID of a sent message |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
phoneNumber |
String |
Yes |
Destination phone number. The value must be in the international number format, for example, 41793026727. |
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1.1 |
groupName |
String |
Yes |
Status group name |
1.2 |
id |
Integer |
Yes |
Status ID |
1.3 |
groupId |
Integer |
Yes |
Status group ID |
1.4 |
name |
String |
Yes |
Status name |
1.5 |
action |
String |
No |
Action to be taken to eliminate errors |
1.6 |
description |
String |
Yes |
Readable status description |
Response Description
- Status code: 200
Table 12 Response body parameters No.
Parameter
Type
Mandatory or Not
Description
1.1
messages
Array [Object]
Yes
Array of sent message objects. Each message corresponds to an object.
1.1.1
to
Object
Yes
Message destination address
1.1.1.1
phoneNumber
String
Yes
Destination phone number. The value must be in the international number format, for example, 41793026727.
1.1.2
status
Object
Yes
Status object
1.1.2.1
groupId
Number
Yes
Status group ID
1.1.2.2
groupName
String
Yes
Status group name
1.1.2.3
id
Number
Yes
Status ID
1.1.2.4
name
String
Yes
Status name
1.1.2.5
description
String
Yes
Readable status description
1.1.2.6
action
String
No
Action to be taken to eliminate errors
1.1.3
messageId
String
Yes
Unique ID of a sent message
1.2
bulkId
String
Yes
Unique request ID
- Status code: 400
Incorrect request. Check the request path and parameters.
- Status code: 401
Unauthorized operation. 1. Check whether you have purchased related services. 2. Contact customer service to check the status of your account.
- Status code: 404
The requested content is not found. Check the request path.
- Status code: 500
Incorrect request. Check the values of parameters in the request.
Error Codes
None
Example
- Scenario: OAuth authentication is supported when WhatsApp sends a template message.
URL: successful request message
Request header:
{ "x-app-key": "268e19b9-aae6-488a-bec6-5c9a67692946", "Authorization": "Bearer 2febd549********************b9daff1", "Content-Type": "application/json"}
Request parameters:
{ "bulkId": "2853BC8B21D23F473AB9AE41B75F34FC18D322B91B01F60FAF206ACEBA9EF7BD", "whatsApp": { "templateName": "1", "templateData": [], "language": "zh_CN" }, "destinations": [ { "messageId": "46dbab11-f9cc-4d32-852b-cbba988b7d08", "to": { "phoneNumber": "155****8467" } } ] }
Response parameters:
{ "messages": [ { "messageId": "10011", "to": { "phoneNumber": "173****6067" }, "status": { "groupName": "send-test", "groupId": 113, "name": "sendMessage", "description": "description", "id": 1 } } ], "bulkId": "20221025" }
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