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APIs Used in the Multimedia Session Scenario
Updated on 2025-03-31 GMT+08:00
APIs Used in the Multimedia Session Scenario
- Performing Third-Party Request Authentication (applyToken)
- Querying Historical Messages (queryHistoryChatMessage)
- Sending a Message (send)
- Sending an Asynchronous Channel Message (sendAsync)
- Submitting a Message by a Customer (doLeaveMessage)
- Proactively Polling Messages Sent by Agents (poll)
- Receiving a File by a Customer (downloadFileStream)
- Querying Queuing Information (queryQueueInfo)
- Sending a File by a Customer (uploadFileStream)
- Associating Common Phrases Based on the Customer Input (queryPhraseByKeyword)
- Querying the Satisfaction Survey Configuration (getSatisfactionSurveyMode)
- Submitting the Chatbot Satisfaction Evaluation Result (feedbacksatisfaction)
- Saving the Satisfaction Evaluation Result Submitted by a User (saveSatisfaction)
Parent topic: Integration Development
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