Help Center/ Customer Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Events Related to Agent State/ Turning to the Working State
Updated on 2023-09-27 GMT+08:00
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Turning to the Working State

  • Identifier:

    AgentState_SetWork_Success

  • Function:

    This event indicates that an agent successfully requests to turn to the Working state.

  • Additional information:

    None

  • Example:

    {"message":"", "retcode":"0", "event":{"eventType":"AgentState_SetWork_Success", "workNo":"49999", "content":null}}