Help Center/ Cloud Search Service_KooSearch/ User Guide/ Procedure for Using KooSearch Document Q&A Service
Updated on 2025-08-13 GMT+08:00
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Procedure for Using KooSearch Document Q&A Service

Huawei Cloud KooSearch is a one-stop intelligent enterprise search solution built on Huawei Cloud's Cloud Search Service (CSS). This solution helps enterprises set up their own enterprise search service effortlessly, by eliminating all the technical complexity and allowing them to focus on the core service applications and use cases. It also allows scenario-oriented secondary development by developers. KooSearch offers modular services that deliver excellent performance in Retrieval-Augmented Generation (RAG) and search scenarios. The modular design and flexible orchestration enable enterprises to quickly implement tailored RAG and search services.

KooSearch is available only in CN-Hong Kong and AP-Singapore. KooSearch is in the open beta test (OBT) phase. To trial-use it, submit a service ticket.

The following figure shows the procedure for using KooSearch.

Table 1 Procedure for using KooSearch

Step

Operation

Description

1

Enabling the service

To use the service, you must enable it first. When enabling the service, you need to select a version and specifications and configure the necessary parameters to create an instance. Then, you use this instance to use the search and document-based Q&A services. For details, see Enabling KooSearch Document Q&A Service.

2

Using search and Q&A on the KooSearch console

After the KooSearch service is enabled, you can use the search and Q&A services on the KooSearch console. The procedure is as follows:

  1. (Optional) To use custom models, perform Creating and Managing Models on KooSearch. Otherwise, skip this step.
  2. Create a KooSearch knowledge base.
  3. Upload local documents to the KooSearch knowledge base.
  4. Use KooSearch for Q&A and search.
  5. Manage knowledge bases.

Using search and Q&A via KooSearch APIs

You can use the KooSearch document search and Q&A services by calling their APIs. KooSearch APIs can be published to different environments, where they can be called to access the corresponding KooSearch services. The procedure is as follows:

  1. Configuring an API Gateway
  2. Publishing a KooSearch API
  3. Calling a Published KooSearch API
  4. Editing an API
  5. Taking an API Offline

3

Managing a KooSearch service

On the service's basic information page, you can obtain the internal IP addresses for accessing the document parsing and knowledge management services, as well as the billing mode. Additionally, you can manage services, APIs, and logs. For more information, see Managing KooSearch Knowledge Bases.

4

Viewing KooSearch service logs

You can query KooSearch service logs to locate and diagnose issues. For more information, see Managing the Logs of KooSearch Document Q&A Service.