Updated on 2024-11-20 GMT+08:00

Script Tickets

You can view and manage script tickets.

Prerequisites

If you deliver a script execution task, the system generates a script ticket.

Scenarios

View script tickets on the Cloud Operations Center page.

Procedure

  1. Log in to COC.
  2. In the navigation pane on the left, choose Task Management > Execution Records and click the Script Tickets tab.

    Figure 1 Script Tickets

  3. Select a script service ticket in the Abnormal status and click the script name. The Ticket Details page is displayed.

    Figure 2 Selecting a script ticket in the Abnormal status

  4. Click Forcibly End to close the abnormal script ticket.

    Figure 3 Closing an abnormal script ticket

  5. Locate a script service ticket in the Executing status and click the script name. The Ticket Details page is displayed.

    Figure 4 Selecting a script ticket in the Executing status

  6. Click Pause or Forcibly End to pause or close the script ticket.

    Figure 5 Pausing or closing a script ticket

  7. Locate a script service ticket in the Paused status and click the script name. The Ticket Details page is displayed.

    Figure 6 Selecting a script ticket in the Paused status

  8. Click Continue or Forcibly End to continue or close the script ticket.

    Figure 7 Continuing or closing a paused script ticket