Help Center/ Customer Engagement Center/ User Guide/ Agent Guide(AICC)/ OpenEye Help Document/ Introduction to Software Functions/ Video Communication/ Answering a Call

Updated on 2025-01-23 GMT+08:00

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Answering a Call

An inbound call can be answered. The inbound call can be displayed on the home screen or as an inbound call notification. A video call can be answered in either of the two methods.

Home page: Click to answer the call.
Inbound Call Notification: Click to answer the call.

Parent topic: Video Communication

Previous topic: Initiating a Call

Next topic: Rejecting a Call

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