Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Public Resources/ Setting the Channel Special List
Updated on 2023-09-20 GMT+08:00
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Setting the Channel Special List

Prerequisites

A special list level whose restriction mode is blocklist has been created based on 2.

Procedure

  1. Choose Configuration Center > Resource Management > Channel Special List and click New.
  2. Set the channel special list.

    • Special List Level: Select a special list level.

      After Special List Level is set, Special List Type Name, Restriction Mode, Restricted duration (hour), and Status are automatically filled in.

    • Restricted Channel Type: Select Email channel or SMS channel.
    • Application Mode: Select All or Specified.
    • Restricted Channel: This parameter is mandatory when Restricted Channel Type is Specified. Select an existing channel.
      • Click to restrict multiple specified channels.
      • For the same special list level and channel type, the specified channel must be unique.
      • For the same special list level and channel type, if Application Mode is All, no more channel special list records can be added.

  3. Click Finish.