Updated on 2024-10-12 GMT+08:00

Viewing Identity Authentication Records

An agent or a tenant administrator can query identity authentication details.

Prerequisites

The agent has the Identity Authentication Record menu permission.

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Work Log > Auth Log.
  2. Set search criteria to search for identity authentication records based on the criteria.

    Figure 1 Auth Log page
    Table 1 GUI elements on the Auth Log page

    Element

    Type

    Description

    Time

    Drop-down list

    The options are as follows:

    • 1 Day
    • 3 Days
    • 7 Days
    • Customization

    Account

    Text box

    Business account of the agent who performs identity authentication. Advanced search criterion.

    Whether this parameter is displayed is determined by the Querying All Authentication Records permission. Agents without this permission cannot view this parameter. By default, a tenant administrator has this permission.

    Employee ID

    Text box

    ID of the agent who performs identity authentication. Advanced search criterion.

    Whether this parameter is displayed is determined by the Querying All Authentication Records permission. Agents without this permission cannot view this parameter. By default, a tenant administrator has this permission.

    Call S/N

    Text box

    Call SN. Advanced search criterion.

    Customer Number

    Text box

    Customer number. Advanced search criterion.

    Authentication Result

    Drop-down list

    Search criterion.

    • Not returned
    • Pass
    • Fail
    • Error

    Reset

    Button

    Reset search criteria.

    Search

    Button

    Search for identity authentication records.

    Button

    Search for data based on search criteria again and refresh data on the page.

    Account

    Label

    Business account of the agent who performs identity authentication.

    Employee ID

    Label

    ID of the agent who performs identity authentication.

    Call S/N

    Label

    Call SN.

    Customer Number

    Label

    Customer number.

    Authentication Time

    Label

    Time when identity authentication is performed.

    Authentication Mode

    Label

    Identity authentication mode.

    Authentication Result

    Label

    Identity authentication result.

    • Not returned
    • Pass
    • Fail
    • Error