Updated on 2024-10-08 GMT+08:00

Placing Orders on Customers' Behalf

Partners can place orders to purchase yearly/monthly resources or pay-per-use resources on Partner Center on reseller customers' behalf.

Prerequisites

A partner must obtain the authorization from a customer before placing orders on behalf of the customer.

Procedure

  1. Use your partner account to log in to HUAWEI CLOUD.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation bar, select Sales > Customers > Customer Management.
  4. Select a record of a reseller customer and choose More > Place Order on Customers' Behalf in the Operation column.

    • For a distributor, they can place orders for their customers on the Customers tab and for their resellers' customers on the Resellers' Customers tab.
    • Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.

  5. In the displayed dialog box, click OK.
  6. On the Select Products page, select a product and place an order as prompted.

  7. If you need more products, click more services below to go to the Huawei Cloud console and select a product by clicking the service icon on the left to place an order.

    When you place orders on a customer's behalf, your partner account will be switched to the customer account. To switch the account back, click Switch Role.

Other Operations

You can choose Customer > Customer Orders and view the orders of yearly/monthly resources placed on customers' behalf. In addition, you can choose Customers > Customer Management and choose More > View Resources to query pay-per-use resources provisioned on customers' behalf.