Updated on 2025-08-25 GMT+08:00

Bank Transfer Claim

After transferring money to the general bank account of Huawei Cloud, you need to claim the transferred money. After the claim is confirmed, Huawei Cloud will apply the money to your account used to claim the money.

The money transferred within the same country/region typically arrives within two or three days. International transfers may require additional processing time, depending on the policies of your local bank. Contact your bank for details about the banking procedure and the money arrival time.

Important Notes

Ensure the details you specified match those on your bank transfer form. These details are for reference only.

Procedure

  1. Choose Funds Management > Claim Bank Transfer page.
  2. Click Submit Claim.
  3. Enter the bank transfer information, including the transferred amount, currency, transfer date, sender, and sender's bank account (optional). Select the invoice to be applied, and upload the bank transfer certificate.

    • Amount Transferred: actual amount transferred via the bank.
    • Currency: currency of the money transferred.
    • Transfer Date: date when the bank transfer is made.
    • Sender: account name of the sender in the bank transfer.
    • Sender Bank Account: bank account number of the sender in the bank transfer. Ensure that the account number is the same as that used for the bank transfer. It cannot contain special characters and spaces.
    • Invoices to Be Applied To: Select the invoices that the transferred money will be applied to. These invoices will be preferred when the system applies the money to the invoices.
    • Upload Certificate: Upload the certificate for the bank transfer. Ensure that the file format is correct.

  4. Click OK.
  5. You can view the approval status of the bank transfer claim application you submitted.

    After the application is approved, those selected invoices will be preferred.