Help Center/ Data Replication Service/ Troubleshooting/ Failure Cases/ Real-Time Migration and Synchronization from MySQL to MySQL/ Incremental Phase Error: Failed to read file header from
Updated on 2023-01-17 GMT+08:00
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Incremental Phase Error: Failed to read file header from

Scenarios

During an incremental migration or synchronization, an error is reported, and the log information is as follows: service INCREMENT failed, cause by: Failed to read file header from thl.data.0000000011

Possible Causes

The format of the DRS data file is damaged.

Solution

  1. Check whether the task is normal.

    • If the task is normal, this error is recorded in the log and no further action is required.
    • If the task is abnormal, go to 2.

  2. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact customer service.