Arrears
If there is not a sufficient account balance to pay for your bill and there is no other payment method configured, your account will go into arrears. To continue using MRS, top up your account in time.
Reasons
Your account balance is insufficient to pay for the used resources on the pay-per-use basis.
Impact of Arrears
Your account may fall into arrears after pay-per-use fees for MRS are deducted from the account balance. However, your pay-per-use resources will not be stopped immediately. There will be a grace period. You are still responsible for expenditures generated during the grace period. Log in to the management console and choose Billing & Costs > Bills. On the Overview page, you can view the bills on the Overview page in Billing Center.
If your account is still in arrears after the grace period ends, the resources enter the retention period and their status turns to Frozen. You cannot perform any operations on pay-per-use resources in the retention period.
If you do not bring your account balance current before the retention period ends, services in the cluster will be terminated and the data in the system will be permanently deleted.
Avoiding and Handling Arrears
You need to top up your account once it is in arrears.
Delete unnecessary MRS clusters to avoid unexpected fees.
On the management console, choose Billing & Costs > Bills. After entering the Billing Center, set quota warning on the Overview page. When the available quota is lower than the warning threshold, the system automatically sends an SMS message or email.
If your account is in arrears, top up your account in a timely manner.
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