Help Center/ MapReduce Service/ Billing/ Arrears
Updated on 2025-08-09 GMT+08:00
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Arrears

If there is not a sufficient account balance to pay for your bill and there is no other payment method configured, your account will go into arrears. To continue using MRS, top up your account in time.

Reasons

  • Subscription payment for pay-per-use MRS clusters
  • Recurring payment for remaining associated resources (such as EIPs) after pay-per-use MRS clusters are deleted

Impact of Arrears

  • Yearly/Monthly billing

    The existing yearly/monthly MRS cluster resources can still be used even if your account is in arrears. However, you cannot perform operations with extra charges, such as scaling out clusters, adding Task nodes, and renewing orders.

  • Pay-per-use billing

    Your account may fall into arrears after the balance is exhausted by the resources of pay-per-use MRS clusters. However, you can still use the resources during the grace period. Fees may apply if you use resources during the grace period. To check the fees, log in to the management console, click Billing in the upper part of the page to go to the Billing Center. On the Overview page, the outstanding amount is displayed. The outstanding amount will be automatically paid when you top up your account.

    If your account is still in arrears after the grace period ends, the resources enter the retention period and their status turns to Frozen. You cannot perform any operations on pay-per-use resources in the retention period.

    If you do not bring your account balance current before the retention period ends, services in the cluster will be terminated and the data in the system will be permanently deleted.

    Figure 1 Life cycle of a pay-per-use MRS cluster

    For details about the grace period and retention period, see What Is a Grace Period of Huawei Cloud? How Long Is It? and What Is a Retention Period of Huawei Cloud? How Long Is It?

Avoiding and Handling Arrears

Top up your account as soon as possible after arrears. For details, see Topping Up an Account.

Delete unnecessary MRS clusters to avoid unexpected fees.

To help make sure your account never falls into arrears, choose Overview on the Billing Center page and configure the balance alert function. Then the system will automatically notify you by SMS and email when the available balance drops below the specified alert threshold.

Top up timely to keep your account have sufficient balance. If your business consumes resources stably, changing to the Yearly/Monthly Billing mode can help minimize costs.