Uploading an Attachment

Updated on 2022-07-15 GMT+08:00

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Function Description

Users can upload attachments such as screenshots when submitting a service ticket.

URI

POST /v1.0/servicerequest/case/accessory

Request

Request Parameters

**Table 1** Request parameters
Parameter	Mandatory	Type	Value Range	Description
accessoryName	Yes	String	512	Specifies the attachment name.
accessoryData	Yes	byte[]	-	Specifies the attachment content. The maximum file size is 2 MB, and supported file formats include JPG, JPEG, BMP, PNG, GIF, TXT, DOC, DOCX, RAR, ZIP, PDF, XLS, and XLSX.
accessoryFrom	Yes	String	32	Specifies the attachment source. message incident feedback

Request Example

{
------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-Disposition: form-data; name="accessoryData"; filename="Chrysanthemum.jpg" Content-Type: image/jpeg ------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-Disposition: form-data; name="accessoryName" Chrysanthemum.jpg ------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-Disposition: form-data; name="accessoryFrom" incident ------WebKitFormBoundarynm7SNCD8ZcLOjQHw Content-
}

Response Message

Response Parameters

**Table 2** Response parameters
Parameter	Type	Description
accessoryId	String	Specifies the attachment ID.

Example Response

{
    "accessoryId": "xxx"
}

Status Code

For details about status codes, see Status Codes.

Error Code

For details about error codes, see Historical Error Codes.

Parent topic: Historical APIs

Previous topic: Querying Service Ticket Details

Next topic: Downloading an Attachment

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