Obtaining Token Information

Prerequisites

• The agent has signed in.

Description

After an agent signs in, a temporary token needs to be obtained as the password for softphone number registration in the multi-account unified authentication scenario.

Interface Method

The request method must be set to POST. This interface supports only the POST method.

URI

https://ip:port/agentgateway/resource/onlineagent/{agentid}/logininfo

In the URL, ip indicates the IP address of the CC-Gateway server, and port indicates the HTTPS port number of the CC-Gateway server.

Method Name in Logs

loginInfo

Request Description

• Message header

  Table 2 Parameters in the request message header

  No.	Parameter	Value Type	Mandatory (Yes/No)	Description
  1	Content-Type	String	True	Coding mode of the message body. The default value is application/json; charset=UTF-8.
  2	Guid	String	True	GUID returned by the sign-in interface during static authentication (AUTHMODE is set to 1) or GUID returned by the polling event query interface during dynamic authentication (AUTHMODE is set to 2).

• Message body

  None

Response Description

Example

• Message header

  Content-Type:application/json; charset=UTF-8
  Guid: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.AgentGateway1

• Request parameter

  None

• Response parameter

  {
      "result": {
              "phonenum": "88880001",
              "phonetoken": "XXX"    
       },
      "message": "success",
      "retcode": "0"
  }