Help Center/ Customer Engagement Center/ API Reference/ System Configuration API Reference (API Fabric)/ Case 2.0/ Task Machine-Machine Interfaces/ Handling a Task
Updated on 2025-11-13 GMT+08:00
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Handling a Task

Description

This interface is invoked to handle a task.

Method

POST

URI

https://Domain name/service/AICC__Case/1.0.0/openapi/task/process (For example, the domain name is service.besclouds.com.)

Request Description

Table 1 Request header parameters

No.

Parameter

Type

Mandatory or Not

Description

1

Content-Type

String

Yes

Request body type, which is JSON

2

access-token

String

Yes

Token for a user to access a tenant space. For details, see 2.
Table 2 Request body parameters

No.

Parameter

Type

Length (Bytes)

Mandatory or Not

Description

1

taskId

String

20

Yes

Task ID

2

creatorId

String

20

Yes

Handler

3

processInfo

ProcessInfo

-

Yes

Handling information. For details about the parameters of this object, see Table 3.
Table 3 ProcessInfo parameters

No.

Parameter

Type

Length (Bytes)

Mandatory or Not

Description

1

type

String

-

Yes

Handling type

Value:

  • Iternal

2

title

String

128

Yes

Title

3

description

String

20,000

Yes

Handling description

4

attachment

String

255

No

Attachment. The total size of attachments cannot exceed 5 MB, and the number of attachments cannot exceed 5. JPG, PNG, PDF, JPEG, GIF, DOC, and DOCX attachments are supported.

Response Description

  • Status code: 200

Example

Scenario: Handle a task.

URL: https://Domain name/service/AICC__Case/1.0.0/openapi/task/process

  • Request header
{
 "Content-Type": "application/json",
 "access-token": "0000000000************7bm63KsRmEztTvyA="
}
  • Request body
{
    "taskId": "ccqG0000014iXvGKONQO",
    "processInfo": {
        "type": "Iternal",
        "title": "test0707",
        "description": "test0707"
    },
    "creatorId":"10gg00000148QvgpaLAm"
}
  • Response header
{ "connection": "keep-alive",
 "Content-Length": "16",
"Content-Type": "application/json%3Bcharset=UTF-8"}
  • Response parameters
{"resCode": "0","resMsg": "Success"}