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- Product Bulletin
- Function Overview
- Service Overview
- Getting Started
-
User Guide (End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal (Android)
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Common Function Configuration
- Change History
-
User Guide (Administrators)
- Overview
-
Desktops
- Managing Desktops
- Collaborative Desktops
- Assigning Desktops
- Unbinding a User
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
-
Desktop Pools
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
-
Tenant Configuration
-
Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Canceling a Service
- Reactivating a Service
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multiple VPCs for Workspace
- VPC Sharing for Workspace
- Enabling NAT Mapping for Direct Connect
- Configuring User Log Collection
- Upgrading Client and VM Components and Rotating Authentication Credentials
- Other
- Authentication Configuration
- Other
-
Basic Configuration
- Internet Access Management
- Monitoring and Analysis
- Tasks
- O&M
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Monitoring
- Subscribing to an Event
- Change History
- Best Practices
-
FAQs
-
FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
- How Do I Enable IPv6 on Workspace?
- How Do I Enable RDP on Workspace?
- How Do I Configure Security Group Rules When Using a Custom Security Group?
-
FAQs for End Users
-
Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
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Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
- Terminal Binding Problems
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OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
-
Desktop Usage Issues
- Change History
-
FAQs for Administrators
- SDK Reference
-
API Reference
- Before You Start
- Overview
- Calling APIs
-
Workspace APIs
- Huawei Cloud Workspace
-
Desktop
- Creates a desktop.
- Queries desktops.
- Deletes one desktop.
- Queries details about one desktop.
- Deletes desktops in batches.
- Deregistering Desktops in Batches
- Queries the desktop details list.
- Performs operations on the desktop.
- Modifies specifications.
- Rebuild a Desktop
- Query the Desktop Network
- Switching a Desktop Network
- Desktop Statistics
- User
- User Group
- Disk
- Connection information
- Access policy
- Product Packages
- Authentication configuration
- Quota
- Image
- AZ
- Desktop Tag
- Task.
- Network
-
Binds a terminal to a desktop.
- Queries the configuration of the switch for binding a terminal to a desktop.
- Configures the switch for binding a terminal to a desktop.
- Queries terminal-desktop binding configurations.
- Adds a terminal-desktop binding configuration.
- Modifies a terminal-desktop binding configuration.
- Deletes a terminal-desktop binding configuration.
- Appendix
- Change History
-
User Guide (Application Streaming)
- Overview
-
Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
-
FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
-
Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
-
FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
- General Reference
Show all
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Setting Up a File Server
Scenario
Set up a file server.
Prerequisites
- A Windows Server ECS is available. For details, see Purchasing an ECS.
- The VPC of the ECS must be the same as that of the Workspace tenant. If different VPCs are used, you need to configure a VPC peering connection and ensure that the IP address segments do not conflict.
Procedure
- Log in to the Workspace console.
- In the navigation pane on the left, click
and choose Elastic Cloud Server.
- Locate the row that contains the target ECS, click Remote Login in the Operation column, and enter the username and password created during ECS purchase.
Installing the IIS management console
- Click
in the lower left corner of the ECS and choose Server Manager. The Server Manager page is displayed.
- On the Server Manager page, click Add role and features. The Add Roles and Features Wizard dialog box is displayed, as shown in Figure 1.
- Click Next as prompted. On the Server Roles page, select Web Server (IIS). In the displayed Add features that are required for Web Server (IIS) dialog box, click Add Features, as shown in Figure 2.
- Click Next. On the Role Services page, ensure that IIS Management Console under Management Tools has been selected, as shown in Figure 3.
- Click Next to switch to the confirmation page. Confirm the information and click Install. Wait for the installation result. If the information shown in Figure 4 is displayed, the installation is successful.
Configuring the IIS console (Configuring applications)
- Click
in the lower left corner of the ECS and choose Administrative Tools > Internet Information Service (IIS) Manager. The Internet Information Service (IIS) Manager page is displayed, as shown in Figure 5.
- On the Internet Information Services (IIS) Manager page, expand the server name and Sites, right-click Default Web Site and select Remove from the shortcut menu.
- Right-click Sites and choose Add Website from the shortcut menu to configure website information.
- Site Name: This parameter is user-defined.
- Physical path: path for storing the local application installation package.
- Type: Select http.
- IP address: Select the ECS IP address from the drop-down list box.
- Port: Configure this parameter as required.
- Host name: This parameter is left blank by default.
- After the configuration is complete, click OK. The website has been added, as shown in Figure 6.
- Click the website added in 12. On the home page of the website, double-click Configuration Editor.
- On the Configuration Editor page, click
on the right of Section:. Choose system.webServer > directoryBrowse, change the value of enabled from False to True, and click Apply, as shown in Figure 7.
Verifying (applications)
- On the ECS, click
to open Internet Explorer. In the address box, enter the server address (the type and IP address configured in 11, for example, http://192.168.1.1) to open the application, as shown in Figure 8.
Adding an application
- Log in to the Workspace console.
- In the navigation pane, choose App Center.
The App Center page is displayed.
- Click Add App in the upper right corner.
The Add App page is displayed.
- On the displayed page, configure application parameters by referring to Table 1. Set App Source to Link. The link address is the server address obtained in 11.
NOTE:
The link address must end with the file name extension. The format is https://Absolute path of the .exe file, for example, https://xxx/7z2201-x64.exe.
- Click OK.
(Optional) IP and domain restrictions
- Log in to the management console.
- In the navigation pane on the left, click
and choose Elastic Cloud Server.
- Locate the row that contains the target ECS, click Remote Login in the Operation column, and enter the username and password created during ECS purchase.
- Click
in the lower left corner of the ECS and choose Server Manager. The Server Manager page is displayed.
- On the Server Manager page, click Add role and features. The Add Roles and Features Wizard dialog box is displayed. Click Next as prompted.
- On the Server Roles page, select Web Server (IIS), choose Web Server > Security, and select IP and Domain Restrictions, as shown in Figure 9.
- Click Next as prompted. On the confirmation page, ensure that IP and Domain Restrictions is selected under Web Server (IIS), as shown in Figure 10.
- Click Install.
- Click
in the lower left corner of the ECS and choose Administrative Tools > Internet Information Service (IIS) Manager. The Internet Information Service (IIS) Manager page is displayed. Click the host name, as shown in Figure 11.
- Double-click IP Address and Domain Restrictions on the host name page. The IP Address and Domain Restrictions page is displayed, as shown in Figure 12.
- In the upper right corner of the IP Address and Domain Restrictions page, click Add Allow Restriction Rule in the Operation column. The Add Allow Restriction Rule dialog box is displayed, as shown in Figure 13.
- In the Add Allow Restriction Rule dialog box, select and configure IP address range, as shown in Figure 14.
- IP address range: IP address segment, for example, 192.168.1.1.
- Mask or Prefix: Set this parameter to the subnet mask, for example, 255.255.255.0.
NOTE:
It is recommended that the IP address range be the same as the network segment of the subnet in Workspace > Tenant Configuration. If not, the cloud desktop may fail to access the file server.
- Click OK.
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