Viewing Traces

COC Operations That Can Be Audited

With Cloud Trace Service (CTS), you can record operations associated with COC for later query, audit, and backtracking. Table 1 lists the key operations.

**Table 1** Key operations recorded by CTS
Action	Resource	Trace
Creating a war room	War rooms	createWarRoom
Creating a war room initiation rule	MeetingRule	createMeetingRule
Deleting a war room initiation rule	MeetingRule	deleteMeetingRule
Modifying a war room initiation rule	MeetingRule	updateMeetingRule
Modifying war room information	War rooms	modifyWarRoomInfo
Sending notifications using war room	NotificationBriefing	sendNotificationBriefing
Adding a war room member	War rooms	addWarRoomMember
Removing a war room member	War rooms	deleteWarRoomMember
Creating affected applications involved in the war room	ImpactApplication	createImpactApplication
Modifying affected applications involved in the war room	ImpactApplication	updateImpactApplication
Deleting affected applications involved in the war room	ImpactApplication	deleteImpactApplication
Executing actions	Ticket	actionTicket
Creating a service ticket	Ticket	createTicket
Modifying a service ticket	Ticket	updateTicket
Deleting a service ticket	Ticket	deleteTicketInfo
Uploading an attachment	Attachment	uploadFileTicket
Downloading files	Attachment	downloadFileTicket
Updating the integration configuration key	IntegrationConfig	updateIntegrationConfigKey
Accessing integration	IntegrationConfig	accessIntegrationConfig
Disabling integration	IntegrationConfig	disableIntegrationConfig
Enabling integration	IntegrationConfig	enableIntegrationConfig
Canceling integration	IntegrationConfig	removeIntegrationConfig
Creating an alarm conversion rule	TransferRule	createTransferRules
Modifying an alarm conversion rule	TransferRule	updateTransferRules
Deleting an alarm conversion rule	TransferRule	deleteTransferRules
Disabling an alarm conversion rule	TransferRule	disableTransferRules
Enabling an alarm conversion rule	TransferRule	enableTransferRules
Unsubscription	NotificationRule	disableNotificationRule
Subscription	NotificationRule	enableNotificationRule
Creating a subscription task	NotificationRule	createNotificationRule
Deleting a subscription task	NotificationRule	deleteNotificationRule
Modifying subscription information	NotificationRule	updateNotificationRule
Creating a shift scenario	ScheduleScene	createSceneOncall
Deleting a shift scenario	ScheduleScene	deleteSceneOncall
Updating a shift scenario	ScheduleScene	updateSceneOncall
Creating a shift role	ScheduleRole	createRoleOncall
Updating a shift role	ScheduleRole	updateRoleOncall
Deleting a shift role	ScheduleRole	deleteRoleOncall
Deleting a fixed shift personnel	ScheduleUser	deleteGlobalFixed
Adding a user to the global fixed shift	ScheduleUser	createGlobalFixed
Updating fixed shift personnel	ScheduleUser	updatePersonnelsOncall
Clearing shifts with one click	ScheduleUser	batchDeleteShift
Creating shift agents in batches	ScheduleUser	batchCreateShift
Updating the shift schedule personnel of a specific day	ScheduleUser	UpdateUserShift
Creating shift scenarios and roles	ScheduleRole	createRoleOncall
Creating a custom script	Document	createJobScript
Deleting a custom script	Document	deleteJobScript
Modifying a custom script	Document	editJobScript
Approving a custom script	Document	approveJobScript
Executing a custom script	Document	executeJobScript
Operating a script service ticket	Job	jobScriptOrderOperation
Creating a custom job	Document	CreateRunbook
Deleting a custom job	Document	DeleteRunbook
Modifying a custom job	Document	EditRunbook
Approving a custom job	Document	ApproveRunbook
Executing a custom job	Job	ExecuteRunbook
Executing a public job	Job	ExecutePublicRunbook
Operating a job service ticket	Job	OperateJobTicket

Viewing Traces

Log in to CTS.
In the navigation pane, choose Trace List.
Specify filter criteria as needed.

Figure 1 CTS events
Select the trace to be viewed and click the trace name to expand the overview.

Figure 2 Trace overview

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