Managing the Agent

To view, start, stop, update, and uninstall the Agent, you must log in as user root.

Checking the Agent Version
1. Log in to the ECS as user root.
2. Run the following command to check the Agent version:
  if [[ -f /usr/local/uniagent/extension/install/telescope/bin/telescope ]]; then
  
  /usr/local/uniagent/extension/install/telescope/bin/telescope -v; elif [[ -f /usr/local/telescope/bin/telescope ]]; then echo "old agent"; else echo 0; fi
  - If old agent is returned, the early version of the Agent is used. Manage the Agent based on the Agent version.
  - If a version is returned, the new version of the Agent is used. Manage the Agent based on the Agent version.
  - If 0 is returned, the Agent is not installed.

Checking the Agent Status (New Version)
Log in to an ECS or BMS as user root and run the following command to check the Agent status:
```
/usr/local/uniagent/extension/install/telescope/telescoped status
```
The following message indicates that the Agent is running properly:
```
"Telescope process is running well." 
```

Starting the Agent (New Version)
Run the following command to start the Agent:
```
/usr/local/uniagent/extension/install/telescope/telescoped start
```

Restarting the Agent (New Version)
Check the Agent PID.
```
/usr/local/uniagent/extension/install/telescope/telescoped restart
```
Figure 1 Restarting the Agent

Stopping the Agent (New Version)
Log in to an ECS or BMS and run the following command to stop the Agent:
```
service uniagent stop
/usr/local/uniagent/extension/install/telescope/telescoped stop
```

Uninstalling the Agent (New Version)
Run the following command to uninstall the Agent:
```
bash /usr/local/uniagent/script/uninstall.sh
```
You can manually uninstall the Agent. After that, Cloud Eye does not proactively collect monitoring data of the server. To use the Agent again, reinstall it by referring to Procedure or Procedure.

Starting the Agent (Early Version)
Run the following command to start the Agent:
```
/usr/local/telescope/telescoped start
```

Restarting the Agent (Early Version)
Run the following command to restart the Agent:
```
/usr/local/telescope/telescoped restart
```

Stopping the Agent (Early Version)
Log in to an ECS or BMS and run the following command to stop the Agent:
```
service telescoped stop
```
If the Agent installation fails, it may be impossible to stop the Agent normally. In this case, run the following command to stop the Agent:

/usr/local/telescope/telescoped stop

Uninstalling the Agent (Early Version)
Run the following command to uninstall the Agent:
```
/usr/local/telescope/uninstall.sh
```
You can manually uninstall the Agent. After that, Cloud Eye does not proactively collect monitoring data of the server. To use the Agent again, reinstall it by referring to Procedure or Procedure.

In Windows, the Agent has two versions: new version and earlier version. Determine the Agent version based on the installation path.

Parent topic: Cloud Eye Plug-in (Agent)

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.