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Setting the Handled Number
Updated on 2025-01-23 GMT+08:00
Setting the Handled Number
Context
If no handled number is set, the handled number is the same as the customer number.
Procedure
Click to set the handled number in the dialog box that is displayed. The handled number can contain a maximum of 50 characters.
Figure 1 Setting the handled number

Parent topic: Performing Other Agent Operations
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