Setting the Handled Number

Updated on 2025-01-23 GMT+08:00

View PDF

If no handled number is set, the handled number is the same as the customer number.

Click to set the handled number in the dialog box that is displayed. The handled number can contain a maximum of 50 characters.

Figure 1 Setting the handled number

Parent topic: Performing Other Agent Operations

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.