Viewing Identity Authentication Records
An agent or a tenant administrator can query identity authentication details.
Prerequisites
The agent has the Identity Authentication Record menu permission.
Procedure
- Sign in to the AICC as a tenant administrator and choose .
- Set search criteria to search for identity authentication records based on the criteria.
Figure 1 Auth Log page
Table 1 GUI elements on the Auth Log page Element
Type
Description
Time
Drop-down list
The options are as follows:
- 1 Day
- 3 Days
- 7 Days
- Customization
Account
Text box
Business account of the agent who performs identity authentication. Advanced search criterion.
Whether this parameter is displayed is determined by the Querying All Authentication Records permission. Agents without this permission cannot view this parameter. By default, a tenant administrator has this permission.
Employee ID
Text box
ID of the agent who performs identity authentication. Advanced search criterion.
Whether this parameter is displayed is determined by the Querying All Authentication Records permission. Agents without this permission cannot view this parameter. By default, a tenant administrator has this permission.
Call S/N
Text box
Call SN. Advanced search criterion.
Customer Number
Text box
Customer number. Advanced search criterion.
Authentication Result
Drop-down list
Search criterion.
- Not returned
- Pass
- Fail
- Error
Reset
Button
Reset search criteria.
Search
Button
Search for identity authentication records.
Button
Search for data based on search criteria again and refresh data on the page.
Account
Label
Business account of the agent who performs identity authentication.
Employee ID
Label
ID of the agent who performs identity authentication.
Call S/N
Label
Call SN.
Customer Number
Label
Customer number.
Authentication Time
Label
Time when identity authentication is performed.
Authentication Mode
Label
Identity authentication mode.
Authentication Result
Label
Identity authentication result.
- Not returned
- Pass
- Fail
- Error
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