Performing Resource O&M for Customers

Partners can perform resource O&M on Partner Center on reseller customers' behalf.

A partner must obtain the authorization from a customer before performing resource O&M on behalf of the customer.

Use your partner account to log in to HUAWEI CLOUD.
In the drop-down list of your account name, click Partner Center to go to the Partner Center.
In the top navigation bar, select Sales > Customers > Customer Management.
Select a record of a reseller customer and choose More > Perform O&M Operations on Customers' Behalf in the Operation column.
- For a distributor, they can perform resource O&M for their customers on the Customers tab and for their resellers' customers on the Resellers' Customers tab.
- Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer/Account Name to show or hide the complete content of customer names.
In the displayed dialog box, click OK.
On the console page, perform resource O&M operations as prompted.

When you perform resource O&M on a customer's behalf, your partner account will be switched to the customer account. To switch the account back, click Switch Role.