Updated on 2025-04-21 GMT+08:00

Billing Mode

Huawei Cloud Support Plans are billed by the account, on a monthly basis. The price includes:

  • Basic price: the minimum monthly expenditure for each support plan level. This part is prepaid at the time of subscription, or it can be paid at the beginning of each calendar month for an auto renewal.
  • Incremental price: the difference between the monthly expenditure and the basic price. This part is postpaid at the beginning of the next calendar month.

    For example, if you purchased a 1-year Enterprise support plan on January 15, 2019, and enabled auto-renewal, the system will bill you for 12 months of the basic support starting on the day you paid for the order. At the beginning of each of the remaining 11 months (February to December 2019), the system automatically bills you for the incremental support of the previous month. Starting on the 13th month (January 2020), the system bills you for basic support for the current month and for incremental support for the previous month at the beginning of each month.

Monthly expenditures: This refers to the total expenditure based on the list price (without applying any discounts) of cloud services within a calendar month (dates of purchase and unsubscription included). Cloud services include cloud servers, cloud storage, network bandwidth, and database services, but not support plans, professional services, and KooGallery products. Payments with cash, credit cards, and cash coupons are all counted. For yearly/monthly subscriptions, the resource usage is amortized by the day and counted into the monthly resource usage.

Multi-account shared billing: The enterprise master account's monthly expenditure (list price) and the expenditures (list price) of all member accounts associated with the master account are summed up for tiered pricing.