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Service Price

Updated at: Aug 26, 2021 GMT+08:00

HUAWEI CLOUD support plans are charged on a calendar month basis. The resources purchased at HUAWEI CLOUD (International) include the Basic support plan. Higher level support plans need to be purchased based on the following pricing standards:

Table 1 Price details about support plans

Basic

Developer

Business

Enterprise

Free

$26 USD/month

$90 USD/month

- or -

10% of monthly charges for the first $0 USD to $9,000 USD

+

7% of monthly charges from $9,000 USD to $72,000 USD

+

5% of monthly charges from $72,000 USD to $225,000 USD

+

3% of monthly charges over $225,000 USD

(whichever is greater)

$13,500 USD/month

- or -

10% of monthly charges for the first $0 USD to $135,000 USD

+

7% of the monthly charges from $135,000 USD to $450,000 USD

+

5% of monthly charges from $450,000 USD to $900,000 USD

+

3% of monthly charges over $900,000 USD

(whichever is greater)

If the support service is used for less than a month, fees are calculated in proportion to the number of service days in the calendar month.

In this case, the pricing tier must be corrected in proportion to the number of days. The basic support fee is also calculated in proportion to the number of service days in a calendar month. If the ratio of the number of service days in the month to the number of days in the calendar month is R, the service fee is calculated based on Table 2.

Table 2 Price details about support plans used for less than a month

Basic

Developer

Business

Enterprise

Free

$(26 x R) USD/month

$(90 x R) USD/month

- or -

10% of monthly charges for the first $0 USD to $(9,000 x R) USD

+

7% of monthly charges from $(9,000 x R) USD to $(72,000 x R) USD

+

5% of monthly charges from $(72,000 x R) USD to $(225,000 x R) USD

+

3% of monthly charges above $(225,000 x R) USD

(whichever is greater)

$(13,500 x R) USD/month

- or -

10% of monthly charges for the first $0 USD to $(135,000 x R) USD

+

7% of monthly charges from $(135,000 x R) USD to $(450,000 x R) USD

+

5% of monthly charges from $(450,000 x R) USD to $(900,000 x R) USD

+

3% of monthly charges above $(900,000 x R) USD

(whichever is greater)

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