Overview

Introduction

After the yearly/monthly subscription expires, KooPhone operations will be affected. If a yearly/monthly resource is about to expire but you want to continue using it, renew the subscription within a specified period. Otherwise, resources such as the cloud phone will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly cloud phone subscriptions can be renewed. If you use pay-per-use cloud phones, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance.

If you renew the cloud phone before it expires, resources will be retained and you can continue using the cloud phone. For details about cloud phone statuses after they have expired and the associated impacts, see Impact of Expiration.

Renewal Functions

Table 1 describes how to renew your yearly/monthly cloud phones.

You can select a method to renew a yearly/monthly cloud phone based on the phase it is currently in.

Figure 1 Cloud phone lifecycle

• A cloud phone is in the Running state after it is provisioned.
• When a subscription expires, the status will change from Running to Expired.
• If an expired cloud phone is not renewed, it enters a grace period. If it is not renewed before the grace period ends, the cloud phone will be frozen and enter a retention period.
• If you do not renew the subscription before the retention period ends, your resources will be automatically deleted.

For details about the grace period and retention period, see What Is a Grace Period of Huawei Cloud? How Long Is It? and What Is a Retention Period of Huawei Cloud? How Long Is It?