Overview
Renewal
Table 1 lists the methods to renew a monthly package.
| Method | Description |
|---|---|
| For monthly subscription packages, you can renew at any time under Subscriptions on the CodeArts Agent console before auto-deletion to ensure uninterrupted service. | |
| You can enable auto-renewal to automatically renew the CodeArts Agent subscription before it expires. This prevents resources from being deleted in case you forget to renew a subscription. |
You can renew your subscription across the lifecycle of your monthly package, as shown in Figure 1.
- A monthly package is in the running state from the time when it is purchased to the time when it expires.
- Upon expiration, the package status changes to expired, but you can still use CodeArts Agent.
- If you do not renew your subscription upon expiration, your service enters the grace period. If you still do not renew it after the grace period expires, the package status changes to reserved.
- If you do not renew your subscription after the grace period ends, your service enters the retention period and cannot use CodeArts Agent. If you do not renew the subscription within the retention period, your service will be automatically deleted.
You can enable auto-renewal at any time before a monthly package expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. By default, fees are deducted seven days before your subscription expires. You can change this deduction date as required.
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