Help Center/ Meeting/ FAQs/ Hard Terminal Service Usage Problems/ After the IP Address of a Hard Terminal Changes, the Hard Terminal Must Be Manually Brought Online, and the Registration Takes a Long Time. How Do I Resolve This Problem?
Updated on 2022-11-28 GMT+08:00
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After the IP Address of a Hard Terminal Changes, the Hard Terminal Must Be Manually Brought Online, and the Registration Takes a Long Time. How Do I Resolve This Problem?

  • Generally, a hard terminal uses a dynamic IP address. Such an IP address is not changed when the hard terminal is in standby mode. However, it will be changed when the hard terminal is powered off for more than 48 hours and then powered on. After the IP address of a hard terminal is changed, you must register the hard terminal with the SIP server again. Generally, the registration is complete within 3 minutes. For details about how to register a hard terminal with the SIP server, see Configuring the CloudLink Board, Configuring the CloudLink Box or CloudLink, Configuring the TE10 or TE20, or Configuring the TE30, TE40, TE50, or TE60.
  • You can also set the IP address of the hard terminal to a static IP address.