Help Center/ Huawei HiLens/ FAQs/ FAQs/ Installing and Starting Skills/ What Are the Possible Causes for Skill Installation Failures?
Updated on 2024-10-28 GMT+08:00

What Are the Possible Causes for Skill Installation Failures?

Do the following to locate the failure cause:

  • Check whether the Huawei Cloud account is in arrears. Ensure that the account is not in arrears before installing skills.
  • Check whether the network is connected. Run ping 8.8.8.8 and ping any website, and check whether the destinations can be pinged.
  • Check whether the required skills are stored in the OBS bucket. If they are not, check whether there are any permission restrictions on the OBS bucket.

    If there are permission restrictions, you can remove the permission restrictions or create an OBS bucket without permission restrictions and reinstall the skills. For details about how to create an OBS bucket, see Creating a Bucket.

  • Check whether the time is synchronized.
    Connect to the device over SSH and run the date command in the SSH CLI. Check whether the time is synchronized. If it is not, change the time.
    1. Run the following command to change the time zone to that of :

      timedatectl set-timezone

    2. Modify the device time. Assume that the current time is 19:19:19 on October 17, 2019. Run the following commands:

      date -s "2019-10-17 19:19:19"

      hwclock –w

      reboot