Updated on 2025-08-05 GMT+08:00

Arrears

If the available account balance is less than the amount to be settled, the account will be in arrears. To continue using your instances, you need to top up your account in a timely manner.

Arrears Reason

If you do not have yearly/monthly instances, your account falls into arrears any time your configured payment method is unable to pay for the used resources on the pay-per-use basis.

Impact of Arrears

  • Yearly/Monthly

    You have prepaid for yearly/monthly GeminiDB HBase instances. If your account is in arrears, the existing yearly/monthly instances can still be used. However, you cannot perform operations that involve fees, such as buying another GeminiDB HBase instance, upgrading specifications, and renewing the existing instances.

  • Pay-per-use

    When your account falls into arrears due to automatic fee deduction for the pay-per-use GeminiDB HBase instance, your account will be marked as in arrears, and the pay-per-use instances enter the grace period. After you top up your account, Huawei Cloud will bill you for expenditures generated during the grace period. You can view the charges on the Billing Center > Overview page.

    If your account is still in arrears after the grace period ends, the resources enter the retention period and their status turns to Frozen. You cannot perform any operations on these resources.

    After the retention period ends, the compute resources (vCPUs and memory) and EIPs will be released and cannot be restored.

    Figure 1 Lifecycle of a pay-per-use instance

The grace period and retention period are both 15 days.

Avoiding and Handling Arrears

Top up your account in time. For details, see Topping Up an Account.

If you no longer need GeminiDB HBase instances, delete them to avoid additional fees.

To help make sure your account never falls into arrears, you can configure the Balance Alert on the Overview page of the Billing Center. Then, anytime an expenditure quota drops to below the threshold you specify, Huawei Cloud automatically notifies you by SMS or email.