Querying a Single External Result

Scenario

This interface is invoked to query a single outbound call external result. It is provided for the retry policy interface to create non-retry policies.

Usage Description

Prerequisites
- The corresponding AK/SK authentication permission is available.
- You have applied for a developer account.

Method

This interface supports only the GET method.

URI

https://ip:port/rest/isales/v1/openapi/campaigns/{vdnId}/{defId}/queryObsResultDetail

In the URL, ip indicates the IP address of the CC-iSales server, and port indicates the HTTPS port number of the CC-iSales server.

**Table 1** Parameters in the URL
No.	Parameter	Type	Mandatory or Not	Description
1	vdnId	Integer	Yes	VDN ID. The value is an integer ranging from 1 to 9999.
2	defId	Integer	Yes	External result ID to be queried.

Request Description

**Table 2** Request header parameters
No.	Parameter	Type	Mandatory or Not	Description
1	Content-Type	String	Yes	The value is fixed to application/json; charset=UTF-8.
2	Authorization	String	Yes	For details about the generation mode, see C2 Monitoring, System Outbound Call, CDR, and Knowledge Base Interface Authentication.

Response Description

**Table 3** Response body parameters
No.	Parameter	Type	Description
1	resultCode	String	Error code. The value 0200000 indicates success, and other values indicate failure. For details, see Table 6.
2	resultDesc	String	Description.
3	obResult	JSON object	External result data.
4	returnCode	String	Error code. The value 0200000 indicates success, and other values indicate failure. For details, see Table 6.
5	returnDesc	String	Description.

**Table 4** obResult
No.	Parameter	Type	Description
1	defId	String	External result ID.
2	displayResult	String	External result.
3	vdnId	Integer	vdnId
4	resultCode	String	External result code.
5	resultMapList	List <JSON object>	OBS result code corresponding to an external result code.

**Table 5** resultMapList
No.	Parameter	Type	Description
1	mapId	String	ID of the mapping between the external result and OBS result code.
2	defId	String	External result ID.
3	failCode	String	OBS result code.
4	vdnId	Integer	vdnId

Error Codes

**Table 6** Error code description
No.	Error Code	Description
1	0200001	Parameter error. For details about the error, see resultDesc.
2	02000001	Empty parameter.
3	02000002	The parameter contains invalid characters.
4	02000003	The parameter length cannot exceed the maximum length.
5	02000004	The parameter length cannot be less than the minimum length.
6	02000005	The parameter length must be within the specified range.
7	02000006	Incorrect parameter type.
8	02000007	Incorrect parameter value.
9	02000008	Parameter conversion error. Check the request parameters.
10	02000009	Incorrect parameter combination. Check the request parameters.
11	02000010	The hour and minute parameters must be set at the same time.
12	02000011	The number of parameters cannot exceed the specified number.

Example

The following provides an example of the response body of this interface:

{
  "returnCode": "0200000",
  "obResult": {
    "defId": "1402245659",
    "displayResult": "6: The call is not answered.",
    "vdnId": 40,
    "resultCode": "002",
    "resultMapList": [
      {
        "mapId": "1059886898",
        "defId": "1402245659",
        "failCode": "34609",
        "vdnId": "40"
          },
      {
        "mapId": "1162133679",
        "defId": "1402245659",
        "failCode": "00008",
        "vdnId": "40"
      }
    ]
  },
  "resultCode": "0200000",
  "resultDesc": "queryObsResultDetail success",
  "returnDesc": "queryObsResultDetail success"
}

Parent topic: Outbound Call External Result Definition Interfaces

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