Patch Tickets

Prerequisites

If you use the patch management function, the system generates a patch ticket.

Scenarios

View patch tickets on the Cloud Operations Center page.

Procedure

1. Log in to COC.
2. In the navigation pane on the left, choose Task Management > Execution Records and click the Patch Tickets tab.
3. You can search for tickets by ID, region, ticket type, start time, and end time.
   Figure 1 Patch ticket list
   
   

   Ticket type: Scan and Repair

4. You can click a ticket ID to view the ticket details.
   • If a ticket is in the Paused state, you can click Continue to continue it.
   • If a ticket is in the Executing state, you can click Pause to pause it.
   • If a ticket is not completed, you can click Forcibly End to stop it.
     Figure 2 Service ticket details