Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Managing the Notification Center/ Configuring Gateways/ Monitoring Gateways
Updated on 2025-01-23 GMT+08:00
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Monitoring Gateways

Procedure

  1. Sign in to the AICC as the system administrator and choose Configuration Center > System Management > Gateway Monitoring.

    Figure 1 Gateway Monitoring
    • GatewayName: Gateway name, which is customized.
    • Type: Gateway type, which is Email or SMS.
    • Mspld: Deployment address of the notification center.
    • Modified At: Time when the gateway status is last modified.
    • Status: Gateway connection status, which is Connection succeeded, Connection stopped, Connection error, Initialization, or Connecting. Only gateways in Connection error state can be disconnected.
    • Operation: Operations that can be performed on a gateway, including Rebuilding and Disconnected.

  2. Set data filter criteria.

    • Enter a gateway name and click to filter gateway status data based on the gateway name.
    • Click More to expand advanced search criteria. Set Mspld and Status, and click Search to filter detailed data.
    • Click to refresh real-time data or filter data based on filter criteria.

  3. Configure the gateway connection status.

    • Select multiple gateways in Connection error state and click to disconnect them in batches.
    • Select multiple gateways and click to rebuild them in batches.
    • Click Disconnected or Rebuilding in the Operation column corresponding to a gateway to update its connection status.

Parent topic: Configuring Gateways