Updated on 2023-10-27 GMT+08:00

Overview

When to Renew Subscriptions

If a yearly/monthly EIP is about to expire but you want to continue using it, you need to renew the EIP subscription within a specified period, or the EIP will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly EIP subscriptions can be renewed. If you use pay-per-use EIPs, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance.

If you renew the EIP before it expires, resources will be retained and you can continue using the EIP. For details about EIP statuses after they have expired and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly EIP manually or automatically.

Table 1 Renewing a yearly/monthly EIP

Method

Description

Manually Renewing an EIP

You can renew a yearly/monthly EIP on the console any time before it is automatically released.

Auto-renewing an EIP

You can enable auto-renewal to automatically renew an EIP before it expires. This prevents the EIP from being released in case you forget to renew the subscription.

You can select a method to renew a yearly/monthly EIP based on the phase the EIP is currently in.

Figure 1 Selecting a renewal method based on EIP's current phase
  • An EIP is running properly after it is purchased.
  • When an EIP subscription expires, the status will change to Expired.
  • If an expired EIP is not renewed, it enters a grace period. If it is not renewed by the time the grace period expires, the EIP will be frozen and enter a retention period.
  • If you do not renew the subscription before the retention period expires, your resources will be automatically deleted.

You can enable auto-renewal any time before an EIP expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.