Help Center/
Billing Center/
FAQs/
Orders/
Can I Cancel an Order in the Pending Payment, Expired, or Processing State and How?
Updated on 2023-07-28 GMT+08:00
Can I Cancel an Order in the Pending Payment, Expired, or Processing State and How?
- You can cancel an order in the following scenarios:
- Orders pending payment
- Orders pending review
You cannot cancel orders in the Processing state.
If you have orders in the Expired state, the Billing Center will automatically cancel such orders for you.
For details about the order status, see Order Statuses .
- You can cancel an order in either of the following ways:
- Go to the Unpaid Orders page. For details, see Unpaid Orders > Canceling Orders.
- Go to the My Orders page. For details, see My Orders > Canceling Orders.
Parent topic: Orders
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot
