Updated on 2024-04-17 GMT+08:00

Order Statuses

Table 1 Order statuses

Order Status

Description

Pending payment

The order has been submitted and is pending payment.

Pending approval

  • The purchase order has been submitted and is pending approval.
  • The unsubscription request has been submitted and is pending approval.

Refund in progress

The unsubscription or return order has been submitted and the refund is in progress.

Processing

The order has been submitted and the resource is being provisioned.

Completed

The subscriptions, changes, renewals, or unsubscriptions have completed.

Canceled

The order has been canceled by the customer or the system.

Pending review

The order has been placed by an account manager on behalf of their customer and is pending review.