Help Center/
Cognitive Engagement Center/
Operation Management - Agent Workbench Integration with Third-Party Web Pages/
Scenario 4: Integration by Invoking an Enterprise API/
Scenario Description
Updated on 2023-10-12 GMT+08:00
Scenario Description
When answering a call, an agent in the enterprise call center invokes the customer information query interface provided by the enterprise to open the customer details page of the calling number (customer).
Parent topic: Scenario 4: Integration by Invoking an Enterprise API
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot