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- Service Overview
- User Guide
-
API Reference
- Before You Start
- API Overview
- Calling APIs
- Application Examples
-
API v2 (Recommended)
- Agreement Management
- Attachment Management
- Service Ticket Management
- Service Ticket Permission Management
- Attachment Management
- Authorization Management
- Service Ticket Quota Management
-
Basic Ticket Configuration Query
- Querying Country/Region Code
- Querying Problem Type List
- Querying Additional Parameters
- Querying Problem Type Template
- Querying Service Ticket Category List
- Querying Product Type List
- Querying Region List
- Service Ticket Satisfaction Category List
- Querying Problem Severity List
- Querying Service Ticket Limits (Such As Limited CCs in an Email)
- Label Management
- Ticket Message Management
-
Ticket Query
- Querying Agency Information
- Querying Partner Service Ticket Permissions
- Statistics of Service Tickets in Various Statuses
- Querying Service Ticket Details
- Querying Service Ticket Operation Logs
- Querying Service Ticket CC
- Querying Service Ticket Status
- Querying Associated Partner Service Information
- Querying Service Ticket List Interface
- Querying Sub-User Information
- Management of Associated Tickets
- Verification Code Management
-
Historical APIs
- Creating a Service Ticket
- Querying Service Ticket List
- Querying Service Ticket Details
- Uploading an Attachment
- Downloading an Attachment
- Deleting an Attachment
- Adding a Message
- Service Evaluation
- Service Ticket Operations
- Querying Service Ticket Related Product
- Querying Service Ticket Problem Type
- Querying Templates
- Querying Regions
- Appendix
- Change History
- General Reference
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Submitting Extended Parameters for Creating a Service Ticket
Function
Submit extended parameters for creating a service ticket.
URI
POST /v2/servicerequest/cases/{case_id}/extends-param
Parameter |
Mandatory |
Type |
Description |
---|---|---|---|
case_id |
Yes |
String |
Specifies the service ticket ID. Minimum length: 1 Maximum length: 32 |
Request Parameters
Parameter |
Mandatory |
Type |
Description |
---|---|---|---|
X-Auth-Token |
Yes |
String |
Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000 |
X-Language |
No |
String |
Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32 |
X-Time-Zone |
No |
String |
Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32 |
Parameter |
Mandatory |
Type |
Description |
---|---|---|---|
group_id |
No |
String |
Specifies the group ID. Minimum length: 1 Maximum length: 64 |
message_id |
No |
String |
Specifies the message ID. Minimum length: 1 Maximum length: 64 |
extends_map |
No |
Map<String,Object> |
Specifies the extended parameters. |
Response Parameters
Status code: 200
Parameter |
Type |
Description |
---|---|---|
error_code |
String |
Specifies the error code. Minimum length: 0 Maximum length: 32 |
error_msg |
String |
Specifies the error description. Minimum length: 0 Maximum length: 32 |
Example Request
GET https://{endpoint}/v2/servicerequest/cases/1/extends-param { "group_id" : "1", "message_id" : "1", "extends_map" : [ ] }
Example Response
None
Status Codes
Status Code |
Description |
---|---|
200 |
Code 200 is returned if the operation is successful. |
Error Codes
See Error Codes.
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