Error Codes

Updated on 2024-04-02 GMT+08:00

View PDF

Function

A customized message is returned when errors occur in an extended API of HUAWEI CLOUD. This section describes error codes and their meanings.

Format of an Error Response Body

If an error occurs during API calling, the system returns an error code and message to you. The following shows the format of an error response body:

STATUS CODE 400

{
    "error_code": "AIS.0014",
    "error_msg": "The JSON format of the input data is incorrect."
}

Error Code Description

If an error occurs during API calling, no result is returned. You can locate the cause of an error using the error code of each API.

The returned message body contains a specific error code and error message. If you fail to locate the cause of the error, contact customer service and provide the error code so that we can help you solve the problem as soon as possible.

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code	Error Code	Description	Description	Handling Measure
400	AIS.0002	The authentication token is abnormal.	The authentication token is abnormal.	Check whether the token is correct.
400	AIS.0003	Failed to complete the request because of an internal service error.	Failed to complete the request because of an internal service error.	Contact HUAWEI CLOUD technical support. Submit a service ticket.
400	AIS.0004	The request is unauthorized.	The request is unauthorized.	The service has not been subscribed to. Subscribe to the service first. For details about how to subscribe to a service, see Image Recognition Getting Started.
400	AIS.0007	The service has not been enabled yet.	The service has not been enabled yet.	Subscribe to the service.
400	AIS.0010	The header is missing or left empty.	The header is missing or left empty.	The HTTP request lacks mandatory header information. Check whether mandatory fields such as Content-type exist.
400	AIS.0011	The request parameter is missing or left empty.	The request parameter is missing or left empty.	Check whether mandatory fields are missing in the request body. For details, see the request description of the corresponding API.
400	AIS.0012	The request parameter is not supported.	The request parameter is not supported.	Check whether the fields in the request are valid. For details, see the request description of the corresponding API.
400	AIS.0013	The request method is not allowed.	The request method is not allowed.	Check the request method.
400	AIS.0014	The JSON format of the input data is incorrect.	The JSON format of the input data is incorrect.	Check the JSON format of the input data.
400	AIS.0015	Base64 decoding of the input data is incorrect.	Base64 decoding of the input data is incorrect.	The Base64 encoding of the image is incorrect. Check the Base64 content.
400	AIS.0020	The size of the request body exceeds the upper limit.	The size of the request body exceeds the upper limit.	Check the request body size.
400	AIS.0021	The requested file type is not supported.	The requested file type is not supported.	Check the type of the requested file.
400	AIS.0022	The URL is invalid.	The URL is invalid.	Check the URL format.
400	AIS.0023	The file stored on OBS is oversized.	The file stored on OBS is oversized.	Check whether the image format is supported. For details, see Constraints.
400	AIS.0024	Failed to obtain the file from OBS. The signature has expired or fails to pass the authentication.	Failed to obtain the file from OBS. The signature has expired or fails to pass the authentication.	The signature has expired or fails to pass the authentication.
400	AIS.0025	The file stored on OBS is empty.	The file stored on OBS is empty.	Upload the file to OBS first.
400	AIS.0026	The token type is incorrect. The token of the project type must be used.	The token type is incorrect. The token of the project type must be used.	Use a token of the project type.
400	AIS.0027	The account has been frozen.	The account has been frozen.	Check whether the account is in arrears.
400	AIS.0028	The job is not owned by the current user.	The job is not owned by the current user.	Check the current account.
400	AIS.0029	Failed to download the file from the Internet. Check whether the URL of the file is correct and supported.	Failed to download the file from the Internet. Check whether the URL of the file is correct and supported.	Check whether the URL of the file is correct and supported.
400	AIS.0030	Failed to find the job. The job has expired or the passed job_id is incorrect. Check whether job_id is correct.	Failed to find the job. The job has expired or the passed job_id is incorrect. Check whether job_id is correct.	The task has expired and is cleared, or the job ID is incorrect. Check whether the job ID is correct.
400	AIS.0031	The maximum number of uncompleted jobs has been reached. The submission of new jobs has been suspended.	The maximum number of uncompleted jobs has been reached. The submission of new jobs has been suspended.	The submission of new jobs has been suspended.
400	AIS.0032	The monthly free calls have been used up. To continue to use the service, top up your account.	The monthly free calls have been used up. To continue to use the service, top up your account.	To continue to use the service, top up your account.
400	AIS.0201	An exception occurred during the process of obtaining the input image.	An exception occurred during the process of obtaining the input image.	Check the input image and obtain the image again.
400	AIS.0202	The image format is not supported.	The image format is not supported.	Check whether the image format is supported.
400	AIS.0203	The input parameter does not meet the requirements.	The input parameter does not meet the requirements.	Check the parameter.
400	AIS.0204	The color depth is not supported.	The color depth is not supported.	Check the configuration.
400	AIS.0205	The resolution of the image exceeds the upper limit.	The resolution of the image exceeds the upper limit.	Check whether the image format is supported.
400	AIS.0206	Algorithm calculation failed.	Algorithm calculation failed.	Check the configuration. Contact HUAWEI CLOUD technical support. Submit a service ticket.
400	AIS.0501	The input parameter is invalid.	The input parameter is invalid.	Check the parameter.
400	AIS.0502	The image format is not supported.	The image format is not supported.	Check whether the image format is supported. For details, see Constraints.
400	AIS.0503	The image is damaged.	The image is damaged.	Check whether the image is damaged. If yes, re-upload an image file that meets the requirements.
400	AIS.0504	The image size does not meet requirements.	The image size does not meet requirements.	Check whether the image size meets requirements. The size of the Base64-encoded image cannot exceed 10 MB. The image resolution of the narrow sides must be greater than 15 pixels, and that of the wide sides cannot exceed 4096 pixels. The supported image formats include JPEG, PNG, BMP, and WEBP.
400	AIS.0505	Failed to run the algorithm.	Failed to run the algorithm.	Check the configuration. Contact HUAWEI CLOUD technical support. Submit a service ticket.
400	AIS.0506	An internal error occurred.	An internal error occurred.	Contact HUAWEI CLOUD technical support. Submit a service ticket.
400	APIG.0101	The API does not exist or has not been published.	The API does not exist or has not been published.	Check whether the API information is correct and whether the service is available in the corresponding region. Check whether the URL of the API is spelled correctly and whether the HTTP request method (such as POST and GET) is correct. Check whether the domain name and URI configured for service call are correct. For details about the domain name, see Regions and Endpoints.
400	APIG.0301	1. Incorrect IAM authentication information: Failed to decrypt the token. Check whether the entered token is complete. 2. The validity period of a token is 24 hours. If the token expires, obtain a new token and pass it. 3. The AK/SK authentication fails. Check whether the AK/SK is correct and whether the account is restricted due to arrears.	1. Incorrect IAM authentication information: Failed to decrypt the token. Check whether the entered token is complete. 2. The validity period of a token is 24 hours. If the token expires, obtain a new token and pass it. 3. The AK/SK authentication fails. Check whether the AK/SK is correct and whether the account is restricted due to arrears.	decrypt token fail: The token request authentication information of x-auth-token in the HTTP request header is incorrect. Check the sent request and token. token expires: The token expires. Obtain a new token and pass it. verify aksk signature fail: Check whether the AK and SK are correct and whether the account is in arrears.
400	APIG.0201	The request body is oversized.	The request body is oversized.	Check whether the request body is oversized. For details, see Constraints.
400	APIG.0308	The request is sent too fast and exceeds the default rate limit of the service.	The request is sent too fast and exceeds the default rate limit of the service.	The request is sent too fast and reaches the rate limit of the API. Reduce the request speed. If you have higher requirements on the request speed, submit a service ticket.
400	ModelArts.0203	Invalid token.	Invalid token.	Check whether the token is correct.
400	ModelArts.4101	The token is empty.	The token is empty.	The HTTP request header does not contain the token request authentication information of x-auth-token. Check the request.
400	ModelArts.4102	Failed to parse the token.	Failed to parse the token.	The token request authentication information of x-auth-token in the HTTP request header is incorrect. Check the sent request and token.
400	ModelArts.4103	The token is invalid.	The token is invalid.	The token request authentication information of x-auth-token in the HTTP request header is incorrect. Check the sent request and token.
400	ModelArts.4104	The length of the request body is invalid.	The length of the request body is invalid.	Check the request body length.
400	ModelArts.4105	The JSON format of the request body is incorrect.	The JSON format of the request body is incorrect.	Check the JSON format of the request body.
400	ModelArts.4106	The account is restricted.	The account is restricted.	Check the user resource status. For details about the account restriction reason, see the description of the account center.
400	ModelArts.4107	An exception occurred when obtaining the temporary AK/SK.	An exception occurred when obtaining the temporary AK/SK.	Contact HUAWEI CLOUD technical support and submit a service ticket.
400	ModelArts.4201	The request URL does not contain the service ID.	The request URL does not contain the service ID.	Check the service ID in the request URL.
400	ModelArts.4202	The request URL format is invalid.	The request URL format is invalid.	Check the request URL format.
400	ModelArts.4203	No access permission.	No access permission.	Check the access permission.
400	ModelArts.4204	The API is not subscribed to.	The API is not subscribed to.	Subscribe to this API. For details, see Applying for a Service. If the service has been subscribed to, check whether the region where the service is subscribed to is the same as the region where the service is called. If the region is correct, check whether the URL of the API is spelled correctly and whether the HTTP request method (such as POST and GET) is correct.
400	ModelArts.4601	The external URL is invalid.	The external URL is invalid.	Check whether the entered URL is correct.
400	ModelArts.4603	The file failed to be downloaded from the external URL.	The file failed to be downloaded from the external URL.	Check whether the entered URL is correct.
400	ModelArts.4702	The OBS agency failed to be queried.	The OBS agency failed to be queried.	Check whether the OBS agency has been enabled for the service.
400	ModelArts.4703	The OBS URL is invalid.	The OBS URL is invalid.	Check the entered OBS URL.
400	ModelArts.4704	Failed to obtain the OBS file.	Failed to obtain the OBS file.	Failed to download the OBS file. Check whether the file exists.
400	ModelArts.4705	The OBS file is oversized.	The OBS file is oversized.	Use a file that meets the service size limit as the input. For details, see Constraints.
400	ModelArts.4706	The OBS file does not exist.	The OBS file does not exist.	Failed to download the OBS file. Check whether the file exists.
403	AIP.0001	The authentication token is abnormal.	The authentication token is abnormal.	Check the token.
500	AIP.0500	Failed to complete the request because of an internal service error.	Failed to complete the request because of an internal service error.	Contact HUAWEI CLOUD technical support and submit a service ticket.
401	AIP.0003	The request is unauthorized.	The request is unauthorized.	Check the project ID in the request URL.
400	AIP.0004	The service does not exist.	The service does not exist.	Check the service name or version.
400	AIP.0005	Lack Header or Header %s is empty.	The header is missing or empty.	Check the header.
400	AIP.0006	Lack the request parameter, or the request parameter %s is empty.	Request parameters are missing or empty.	Check whether mandatory parameters are missing.
400	AIP.0007	The request parameter %s is incorrect.	The request parameter is incorrect.	Check the request parameter allowed by the service.
405	AIP.0008	The request method %s is not allowed, allow is %s.	The request method is not allowed.	Check the request method allowed by the service.
400	AIP.0009	The JSON format of the input data is incorrect.	The JSON format of the input data is incorrect.	Check the JSON format of the input data.
400	AIP.0010	The param:%s, val:%s , exceeds the range:[%s,%s].	The parameter value is out of range.	Check the correct value range of the parameter.
400	AIP.0011	Service of %s has been subscribed.	The service has been subscribed to.	Do not subscribe to the service repeatedly.
400	AIP.0012	The input parameter is incorrect.	The input parameter is incorrect.	Check whether the input parameter is correct.
400	AIP.0013	Lack the parameter %s, or the parameter is incorrect.	The subscription parameter is missing or incorrect.	Check whether the input parameter is correct.
400	AIP.0014	%s already exists.	The data already exists.	Check the existing data.
400	AIP.0015	Service of %s hasn't been subscribed.	The service has not been subscribed to.	Subscribe to the service.
400	AIP.0016	The request parameter is wrong, %s	The request parameter is incorrect.	Check the request parameter allowed by the service.
400	AIP.0017	The task id %s not exist.	The task ID does not exist.	Check whether the task ID is correct or has expired.
400	AIP.0018	Unable to get agency.	Failed to obtain the agency.	Check whether agency is enabled for the service.
400	AIP.0019	Multi input is not supported in current service: [%s], version: [%s].	Multi-input is not supported by current service version.	Check whether the service supports multi-input.
400	Other	If other error codes are displayed, submit a service ticket.

Parent topic: Appendix

Previous topic: Status Codes

Next topic: Configuring Access Permissions of OBS

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot