Closing a Case
Description
This interface is invoked to close a case. When a case enters the last status, the current handler or an administrator with the case closing permission can close the case.
Method
POST
URI
https://Domain name/service/AICC__Case/1.0.0/openapi/close (For example, the domain name is service.besclouds.com.)
Request Description
No. |
Parameter |
Type |
Mandatory or Not |
Description |
---|---|---|---|---|
1 |
Content-Type |
String |
Yes |
Request body type, which is JSON |
2 |
access-token |
String |
Yes |
Token for a user to access a tenant space. For details, see 2. |
No. |
Parameter |
Type |
Length (Bytes) |
Mandatory or Not |
Description |
---|---|---|---|---|---|
1 |
caseId |
String |
20 |
Yes |
Case ID |
2 |
creatorId |
String |
20 |
Yes |
Handler ID |
3 |
remark |
String |
2000 |
True |
Description. |
Response Description
- Status code: 200
Example
Scenario: Close a case.
URL: https://Domain name/service/AICC__Case/1.0.0/openapi/close
- Request header
{ "Content-Type": "application/json", "access-token": "0000000000************7bm63KsRmEztTvyA=" }
- Request body
{ "caseId":"c6m80000013ka3K1K556","creatorId":"10gg000000sLj1ytR70C","remark": "10330013wbIvo30bk"}
- Response header
{ "connection": "keep-alive", "Content-Length": "16", "Content-Type": "application/json%3Bcharset=UTF-8"}
- Response parameters
{"resCode": "0","resMsg": "Success"}
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