Updated on 2023-05-12 GMT+08:00

MSP Homepage

The MSP homepage consists of four modules. For details about these modules, refer to Table 1.

Figure 1 MSP homepage
Table 1 Introduction to the MSP homepage

Module

Description

Menu bar

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Displays items such as Tenants, Services, Security Devices, Operations, and the account, as well as the managed service list and dashboard entry on the left.

  • You can click the Huawei Qiankun logo on the left to redirect to Huawei Qiankun Marketplace.
  • Click Console to go to the Huawei Qiankun console homepage.

Map

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Displays the locations of existing managed tenants.

  • Enter the name of a tenant in the search box in the upper left corner of the map, and click or press Enter to search for the tenant. You can click Enter Management View or Locate in the Operation column of a tenant.
  • View the total number of managed tenants and abnormal managed tenants in the upper left corner of the map. You can click to go to the Managed Tenants page.
  • Click a tenant icon to view the tenant information in detail. On the Tenant Detail page that is displayed, you can click Enter Management View and view the pending events of the tenant.
  • Move the cursor to a tenant icon. On the displayed page, you can click Change Location to change the location of the tenant or Enter Management View to manage services of the tenant.
NOTE:
  • The map is displayed in auto mode by default. You can click in the lower right corner of the map, select Custom Mode, and click Save to change the map view mode. Then click Save.
  • Click in the menu bar to display the map in full screen.
  • To zoom in or out the map, move the scroll wheel, click an aggregated site icon, or click + or - in the lower right corner of the map.

Overview (Click to swipe the remaining modules from left or right.)

Pending Issues of Tenants

Displays the number of pending events of existing tenants. Click All to view the tenant information. For details, see Tenant Service Management.

Device Statistics

Displays the overall statistics of existing security and network devices. Click All to view the security device information. For details, see Managing Security Devices.

Operations Statistics

Displays the number of packages in each state. Click All to view the package information. For details, see Package Management.

Service Ticket Statistics

Displays the overview of existing service tickets. Click All to view the service ticket information. For details, see Service Ticket Management.

You can click the number under a service ticket status to quickly locate all the service tickets in this status.

Service Statistics (Top 5 Tenants)

Displays the top five managed tenant services. Click All to view the managed tenant service information. For details, see Service Management.

Top 5 Tenants

Displays the top five tenants with the highest number of pending events. You can click a tenant name to view its pending events in detail.

  • Click All to view the information about all tenants with pending events. For details, see Tenant Service Management.
  • Click a tenant name to view its pending events.

Smart Assistant

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Displays the pending events of existing tenants.

  • Click a pending tenant event to view the event details and handle the event.

Message Center

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Manages messages in a unified manner. You can click All in the upper right corner to access the message center.