Help Center> MapReduce Service> User Guide> Managing Clusters> Cluster O&M> Remote O&M> Sharing Logs
Updated on 2024-06-19 GMT+08:00
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Sharing Logs

If you need HUAWEI CLOUD technical support personnel to help you with troubleshooting, you can use the log sharing function to provide logs in a specific time to HUAWEI CLOUD technical support personnel for fault location.

Procedure

  1. Log in to the MRS management console.
  2. In the navigation pane of the MRS management console, choose Active Clusters, select a running cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the displayed page, choose O&M > Share Log to open the Share Log dialog box.
  4. Select the start time and end time in Time Range.

    Figure 1 Sharing logs
    • Select Time Range based on the suggestions of HUAWEI CLOUD support personnel.
    • End Date must be later than Start Date. Otherwise, logs cannot be filtered by time.

Parent topic: Remote O&M