Help Center > > User Guide> Managing an Existing Cluster> O&M> Sharing Logs

Sharing Logs

Updated at: Mar 25, 2021 GMT+08:00

If you need HUAWEI CLOUD technical support personnel to help you with troubleshooting, you can use the log sharing function to provide logs in a specific time to HUAWEI CLOUD technical support personnel for fault location.

Procedure

  1. Log in to the MRS management console.
  2. In the navigation tree of the MRS management console, choose Clusters > Active Clusters, select a cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the displayed page, choose O&M > Share Log to open the Share Log dialog box.
  4. Select the start time and end time in Time Range.

    Figure 1 Sharing logs
    • Select Time Range based on the suggestions of HUAWEI CLOUD support personnel.
    • End Date must be later than Start Date. Otherwise, logs cannot be filtered by time.

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