Updated on 2024-06-19 GMT+08:00

Authorizing O&M

If you need HUAWEI CLOUD technical support for troubleshooting, you can use the O&M authorization function to authorize HUAWEI CLOUD technical support engineers to access your local host for fault location.

Authorizing for Cluster Nodes

  1. Log in to the MRS management console.
  2. In the navigation pane of the MRS management console, choose Active Clusters, select a running cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the page, click O&M, choose Authorize for Cluster Nodes, and select the deadline for the HUAWEI CLOUD support engineers to access the local host. Before the deadline, the support personnel have the temporary permission to access the local host.
  4. Select the check box to confirm authorization and click OK.
  5. After the fault is rectified, click O&M in the upper right corner of the page and choose Deauthorize for Cluster Nodes to retrieve the access permission granted to the HUAWEI CLOUD support engineers.