Creating and Managing Custom Contingency Plans

Scenarios

You can create a customized contingency plan for faults that may occur in the system. If a fault occurs, you can rectify the fault by referring to the created contingency plan.

Creating a Custom Contingency Plan

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > Contingency Plans.
3. On the Customized Plan tab page, click Create in the upper right corner.
4. Set Basic Information.

   Table 1 Basic information parameters

   Parameter	Description
   Contingency Plan Name	Enter a contingency plan name.
   Enterprise Project	Select the enterprise project to which the contingency plan belongs from the drop-down list.
   Application	Select the application to which the contingency plan belongs from the drop-down list.
   Recovery Duration	Enter the expected fault recovery duration, in minutes.
   Version	Enter the contingency plan version number.
   Summary	Enter the main information about the contingency plan. The information can contain a maximum of 1,024 characters.

5. Set Troubleshooting.
   • Contingency Plan Type: Automation Plan or Document Plan.
     • Automation Plan: A contingency plan that can rectify faults using scripts and jobs.
     • Document Plan: A contingency plan that requires manual intervention to rectify faults.
   • Handling Method: Scripts or Jobs. If you choose Document Plan, you can also select Not Involved.
     • Scripts: Select a script from the drop-down list. You can select a custom script or common script.
     • Jobs: Select a job from the drop-down list. You can select a custom job or public job.
     • Not Involved: This option can be selected only for a document plan. Scripts or jobs are not involved.
   • Step Name: Enter the step name. It is mandatory only for a document plan. If you set Handling Method to Scripts or Jobs, the script or job name will be automatically entered.
   • Step Description: Enter the step description. It is mandatory only for a document plan. The description cannot exceed 3 MB.

   You can add more steps to a document plan. A maximum of 20 steps are supported.

6. Click OK.

   The contingency plan is created.

Modifying a Custom Contingency Plan

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > Contingency Plans.
3. On the Customized Plan tab page, locate the contingency plan to be modified and click Modify in the Operation column.

   The parameters are the same as those for creating a contingency plan. For details, see Creating a Custom Contingency Plan.

4. Click OK.

   The customized contingency plan is modified.

Deleting a Custom Contingency Plan

1. Log in to COC.
2. In the navigation pane, choose Resilience Center > Contingency Plans.
3. On the Customized Plan tab page, locate the contingency plan to be deleted and click Delete in the Operation column.
4. Click OK.

   The customized contingency plan is deleted.